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Frequently Asked Questions

1. How do you ship?

I ship all my orders by US Postal Service First Class Mail. This is not my full time job and the order volume does not justify daily shipments, but I do ship once or twice a week. I only charge $1.50 for shipping and handling for any size order. If you need fast service, call me during the workday at 256-638-4103 or e-mail me at work at: kurt@urethanesupply.com. I MAY be able to accommodate requests for rush shipment, but I can't guarantee it (see below).

2. Can I get express shipping?

Maybe! There are a couple of reasons why this is difficult. First of all, I run this thing by myself, I have a real job and I only do pocket protectors maybe twice a week, so I can't promise express delivery. Second, PayPal (my credit card processor) can't accommodate different shipping options, so I only have US Postal First Class Mail. That being said, it's possible that if 1) I'm in town and 2) you have a fairly large order (over $40) that I might be able to accommodate an express shipment request. To do this, first email me at work (kurt@urethanesupply.com) to verify that I'm in town. After that, go to the website and order FIVE more pocket protectors than you really want to cover the cost of Express Mail or UPS Next Day Air. Sorry to make this so difficult, but I don't want to over-promise and under-deliver.

3. Can I get custom printing on my pocket protectors?

Not at this time. I have my pocket protectors custom manufactured for me, so I do not have the ability to custom print anything on your pocket protectors.

4. I don't see the style of pocket protector that I would like. Do you make, or could you make any different styles?

The styles you see here result from a combination of my opinions and those of customers who took the time to describe what they wanted. If you don't see a style you'd like, please e-mail me and let me know what you'd like. I can't promise anything, but if I get enough requests, it's quite possible that I will sink the money in to get the tooling made to create a new design. (That's how the Badge Holder came about!) Please let me know if you have any new ideas!

 

 

 

 

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