Frequently Asked Questions
1. How do you ship?
The default shipment method is US Postal Service First Class Mail unless the weight or bulk of the package justifies Priority Mail service. You can select Priority Mail or Express Mail if you need expedited service (see below). Postage charges vary as a function of weight. The floor charge for a single pocket protector is $1.60 (postage & handling). Usually ordering more than two pocket protectors will kick it up to the second ounce, which makes the shipping charge go to $1.77. I only charge the postage premium that USPS charges me for additional ounces.
2. Can I get express shipping?
Almost assuredly! We'll do our very best to accommodate rush requests, but please keep in mind that this is a one-man side business, so if I'm out of town on business or vacation, there will be a delay. My wife helps me ship product and we'll do our very best to accommodate rush orders. If we are not able to ship out a rush order, we will refund the premium postage to you (for example, if you order Express Mail and we're out of town, once we get back and discover the problem, we'll contact you to see if you want a full refund or if you'd like us to ship normally and refund the difference).
3. Can I get custom printing on my pocket protectors?
Not at this time. I have my pocket protectors custom manufactured for me, so I do not have the ability to custom print anything on your pocket protectors.
4. Do you offer any volume discounts?
The updated site now allows me to offer discounts on volume purchases of the pocket protectors. I was never able to do that with my old PayPal-only site, but now I can. The more protectors you order, the bigger the discount. Here's the discount schedule:
You can mix-and-match styles to get your discount; it's calculated on the total order when you check out. Discounts are only available on the pocket protectors, not the gift items like the Geek Pack or the Side Office.
5. I don't see the style of pocket protector that I would like. Do you make, or could you make any different styles?
The styles you see here result from a combination of my opinions and those of customers who took the time to describe what they wanted. If you don't see a style you'd like, please e-mail me and let me know what you'd like. I can't promise anything, but if I get enough requests, it's quite possible that I will sink the money in to get the tooling made to create a new design. (That's how the Badge Holder came about!) Please let me know if you have any new ideas!